Benefit Office                                               

• The Benefit Office handles eligibility, claims for weekly disability, Special Fund Accounts, and Life/AD&D Insurance Benefits.
• All self-payments are sent to the Benefit Office.
• Call the Benefit Office if you need a medical I.D. card. 
• Contact the Benefit Office if:

• You or a dependent moves,
• If your family/dependent status changes,
• If anyone in your family acquires other coverage, or
• If you retire or enter active military service

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Medical Claims and PPO Network

• BCBSGA handles all medical (hospital/physician) claims.
• Claims must be submitted through your local BCBS plan (the Blue Plan in your state).
• Your group identification number is on your ID card.

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Pre-Certification- Blue Cross Blue Shield of Georgia (BCBSGA)

• Pre-certification is required for all inpatient hospital admissions.

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Dental Claims and Dental PPO Network (MetLife)

• MetLife handles all dental claims. Your group account number is 304133.

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Prescription Drug Program (Sav-Rx)

• Call Sav-Rx if you need a prescription drug card or have questions about your prescription drug program.

 

 

P.O. Box 997105

Sacramento, CA 95899-7105

 

Customer Service: 1-800-877-7195

Website: www.vsp.com