Benefit Questions? We’ve Got Answers!

Do you have questions about your NEAP benefit? If so, please feel free to call us at (301) 556-4300 to speak with someone in our Contact Center. Since 2003 the Contact Center has provided extraordinary service to thousands of our participants and their families. Last year, our Contact Center handled 72,000 phone calls. Overall, our service rating for handling these calls was extremely high. So the next time you have a benefit question, please contact one of our Contact Center representatives.

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